Err.021 on cra website

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The Canada Revenue Agency has locked more than , taxpayers out of its online platform, telling users their email addresses have been removed from their accounts. Dozens of users took to social media on Tuesday and Wednesday to report encountering the same "error " on their accounts. Several said they spent hours waiting on CRA's helpline to get their accounts unlocked, but either received little information or no response at all. The issue was first reported by the Daily Hive website. Worry that my account, finances or identity have been tampered with.

Err.021 on cra website

Sort by Author Post time Ascending Descending. View Original Size. Rotate image Save Cancel. Breaking news: See More. Deal Alerts. Search this thread. Anyone gotten a compromised account letter like this from CRA? Several weeks ago, I got an ERR. And turns out that was them disabling access to my account preemptively based on some security flag I gather they engage a third party to search online for examples of password leaks for usernames that are also used for CRA's MyAccount.

Hello, Im getting the same error msg, err.021 on cra website, was on hold for 3 hrs only to be told the departement to walk me through has left for the day, tried again the next dayon hold for 2 hours to be told there is nothing they can do and someone will call in 3 days…this is 1 week later, no call. Science CRA locks online err.021 on cra website amid investigation, leaving users worried The Canada Revenue Agency has locked more thantaxpayers out of its online platform, telling users their email addresses have been removed from their accounts.

Updates for this can be found here. The access I used was using my Banking Access i. I have not applied for CERB as background. This would allow me to get access to my account. I was attempting to see what my RRSP room was as background. I will receive something using Canada Post, explaining what is going on and how to fix this issue.

Updates for this can be found here. The access I used was using my Banking Access i. I have not applied for CERB as background. This would allow me to get access to my account. I was attempting to see what my RRSP room was as background. I will receive something using Canada Post, explaining what is going on and how to fix this issue. Still locked out of my CRA account. The conjecture is that my log-in credentials were being sold on the Dark Web. February Hi there!

Err.021 on cra website

The Canada Revenue Agency has locked more than , taxpayers out of its online platform, telling users their email addresses have been removed from their accounts. Dozens of users took to social media on Tuesday and Wednesday to report encountering the same "error " on their accounts. Several said they spent hours waiting on CRA's helpline to get their accounts unlocked, but either received little information or no response at all.

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I got through to someone yesterday, but they could not help me as I was not initially prompted for a pin number, and they could not just send me to a pin prompting message or ask me for my pin? Anna March 24, at PM. No issue with them doing what they needed to do to keep things secure, but I am pretty sure some communication such as the letter I was supposed to receive in the mail and never have would have been more than appropriate. This is an older thread, you may not receive a response, and could be reviving an old thread. In the event of data breaches, personal information — such as usernames and passwords — is often made available on seedy corners of the internet, such as the dark web. The queue was already 1. Please try to log in again on Saturday afternoon. View all. Join our Community Connect with us to share and inspire. Now what?

CRA Canada Revenue Agency is the Canadian federal government service which oversees the collection of tax and governs law and policy related to tax. Every year a business or individual is required to file for an income tax return which has been made easy by using the online CRA service where you need to create a CRA account. It happens because your account may have been compromised according to CRA as a result they freeze your account to protect your information.

I have been locked out for over a month now, after receiving an email saying I had removed my email from my account?? Just my log, I log in the other day and notice I have a letter on my online mail. However, today it is now ERR. I have been trying to get a hold of them for 2 days now as well for ERR. I think they may still want your tax return. Science CRA locks online accounts amid investigation, leaving users worried The Canada Revenue Agency has locked more than , taxpayers out of its online platform, telling users their email addresses have been removed from their accounts. CBC Newsletters. Explore Our Forums. When a reporter dialled a CRA helpline on Tuesday night, he was told to call back later "due to high demand. A dozen "people" had CRA issues and all decided what they should do was I just have that feeling Not looking forward to the 1 hour plus phone call. Once you get the unlock removed just add the email address back.