Contact hsbc uae

At HSBC, your opinions matter. Should you have any compliments, suggestions or complaints about the service you have received, please use one of the following channels. Contact hsbc uae will be contacted by the committed date with a full response. Click here to send us your compliments, suggestions or complaints.

You will not be able to send us a new message or reply to existing messaging instead you can contact us via our "Chat with us" function by tapping the 'Chat' icon on the bottom right of the page. Our phone numbers are changing. From 01 October our phone numbers are changing, and a standard tariff will apply to our new phone numbers. You can chat with us quickly, safely and securely in our digital chat channels. If you have a general enquiry, there's no need to log on. Just select the black 'Chat' button on any of our web pages and one of our agents will be happy to help. If you have an account-related enquiry or a servicing request, you can chat with us via online banking or our mobile banking app.

Contact hsbc uae

Everyone info. Already a customer? Log on with your existing banking details. If you are not yet registered, please visit hsbc. E and lead regulated by the Dubai Financial Services Authority. If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited. Safety starts with understanding how developers collect and share your data.

Data privacy and security practices may vary based on your use, contact hsbc uae, region, and age. We are not legally responsible for any content that may be posted or uploaded by third parties.

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If something goes wrong, we'll do everything we can to put things right. Learn how our complaints process works, and how to escalate your complaint if you're unhappy with our response. The easiest way to make a complaint is by chatting with us or email us at contactus. If you'd prefer, you can contact us another way instead. Once we've received your complaint, we'll let you know we're looking into your complaint within 2 working days.

Contact hsbc uae

You can set up Voice ID and use your voice as your password. Once you have been verified, we'll put you through to a member of our phone banking team who can access your account details and help you manage your money. Get set up in 3 easy steps:. Follow these steps to contact us using pre-authenticated calls in the app:. Phone banking Quick and convenient way to keep on top of your finances. Ways to bank. Verify yourself using your phone banking PIN. Create your voiceprint saying 'My voice is my password' up to 5 times.

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In the event you are not satisfied with our final response or 30 working days have passed since you first raised your complaint you have the right to refer your complaint to the Central Bank of UAE at the following email address: complaint cbuae. We can help you with:. A Customer Experience representative will contact you within two working days following receipt of your correspondence. If you have an account-related enquiry or a servicing request, you can chat with us via online banking or our mobile banking app. You can chat with us quickly, safely and securely in our digital chat channels. Our complaints process. After wasting my time on it,it timed out and became static. In cases where the effort to reach settlement with the concerned institution is exhausted or the subject matter is pending for more than 30 working days with bank, whichever is earlier, the consumer then can submit a detailed complaint through the available channels of the Consumer Protection of the CBUAE, preferably online in our website. There are a lot for HSBC to improve on. After I finally managed to open a flex account with them. We do not automatically follow back new followers. Find out more. We welcome feedback and ideas from all our followers and fans, and endeavour to join the conversation where possible. We do not endorse the social media sites themselves, their products or services, or any information posted on them by third parties or other users.

Quick, easy and secure. Personal online banking gives you instant access to all your accounts.

Although it's as an international bank. What can you do if you're not satisfied with the response to your complaint? Help and support. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. We are not legally responsible for any content that may be posted or uploaded by third parties. You should always seek independent advice before making such decisions. Find out more. If any of the HSBC streams above follow another user, or if any tweets or other content posted by HSBC refer to any specific third party products or services, then this does not imply endorsement of any kind. However, we are not legally responsible for any content posted by third parties. HSBC must not guarantee the accuracy of any information that is not posted by us. I was even ready to start again. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited.