Citizen advice bureau in bolton

The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind.

Please leave a review for this service. Please tell us about any information in this record that appears to be incorrect or out of date. Your feedback will be reviewed by the Bury Directory team. We have highly trained, professional, and experienced advisors assisted by trained volunteers available to help you with any issue you may be facing. We have specialist advisers in the following areas:.

Citizen advice bureau in bolton

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Share Facebook. Emergency contact details for local authorities in both Bury and Bolton are as follows:.

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We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits, eligibility criteria and provide assistance with applications. Working as part of our welfare benefits team, you will provide client support over the phone, via webchat, email and face to face. To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support. You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office.

Citizen advice bureau in bolton

The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind. As part of the Citizens Advice network, we have access to a unique and up to date information system enabling us to give advice on nearly all issues. What you can expect when you attend drop-in:. The team at reception will greet you. You will be asked to complete a form, briefly explaining why you have attended.

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Explain what you need to do next. Check your benefit entitlement to make sure you are receiving all the benefits you are entitled to. Notes Referral Notes Contact our freephone adviceline service via Mon - Fri 10am - 4pm. Your feedback will be reviewed by the Bury Directory team. Emergency contact details for local authorities in both Bury and Bolton are as follows:. Advice in Bury Charity Network. What you can expect when you attend drop-in: The team at reception will greet you. Links for information. Last updated 8th February Not found what you're looking for? Advisers do not tell you what to do.

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We may not always need to see everything, but the following may be useful:. Citizens Advice Bury and Bolton. Report Incorrect Information Please tell us about any information in this record that appears to be incorrect or out of date. The team will: Interview you to find out about your problem. The team will:. Report Incorrect Information. Not found what you're looking for? You will be asked to complete a form, briefly explaining why you have attended. We will ask you questions, so we know how to support you fully. What you can expect when you attend drop-in: The team at reception will greet you. Face to Face Advice. Please login to your account or register for an account if you don't already have one.