Cant sign into max on roku

Log in with the credentials you used when you signed up.

Need to switch accounts? To sign in to a different Max account, choose your profile upper right and then Sign Out. Once signed out, choose Sign In. Make sure Max is included with your internet, mobile, or TV package. To do this, sign in to your provider account on your provider's website and make sure Max is included. For more info, go to Can't connect your provider. You may need to periodically sign in to your internet, mobile, or TV provider account that includes access to Max.

Cant sign into max on roku

Max launches, but the user must then enter their email and password. However, text entered using the mobile app keyboard is not entered in the fields for user email and password. Max customer service claims this is a Roku problem, not a Max problem. Hi Nycgato. Have you tried using the Roku remote? Once my password was updated, I was able to log in without any problems.. I have to turn the volume up higher on my AVR than with other apps. Hope you get logged in without problems.. I lost my remote--that's why I was using the Roku iPhone app as my remote--but I ordered a new remote. I did have to delete and reinstall the Max app once, but I was then able to enter my email and password. I haven't tried using the Roku iPhone app again, but it may work now that I shouldn't have to enter my password again. I did notice that I was turning the audio up more than usual, but I was just relieved to be able to access Max!

Roku Community. Restart your Roku device and try launching the MAX channel again. Some Samsung TVs have an option to clear app cache and data.

Still cannot login to Max app from TV via Roku. Has anyone solved this? I'm going to just cancel Max altogether if it can't be accessed from Roku TV. Unable to delete the original post. I was able to login to MAX after midnight. Apparently it wasn't functional until after midnight of May

Log in with the credentials you used when you signed up. So it could be via email, cable provider account, mobile account, or even Amazon account. Jump to a Section. This article provides instructions for downloading and installing the Max formerly HBO Max app on any Roku device and provides information about signing up for Max if you don't already have an account. One of the easiest ways to get started is by downloading the Max app to your Roku device. To do that, all you need to do is go to the Roku Channel Store from a web browser or your Roku device and locate the app. Roku refers to the apps on its devices as Channels , so installing an HBO Channel is the same as installing a Max app. Start your Roku device and navigate to the Channel store. Use the remote to search for Max.

Cant sign into max on roku

Here's how to sign in. Need to switch accounts? To sign in to a different Max account, choose your profile upper right and then Sign Out.

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Create profiles to personalise content. Did you mean:. Highlight Max and then press the Options button on your controller. A specific movie or TV show season and episode is an example where the issue occurs. To check your connection:. Didn't solve my problem. We appreciate you for sharing this information with us. But it works fine on my laptop and other devices. This email should arrive within a few minutes. We're pleased to assist. When I try to login on MAX, Roku does not take the password it's 8 characters long and returns an error message saying that I have to enter a 10 character password. I got this from another user it worked for me:. But now, out of nowhere, every time I click on watch, it pops up an error screen saying there is a playback issue. Re: MAX Login password length. If you're using a cellular data connection, try connecting to a wireless network and then try using Max again.

Discovery WBD confirmed it was aware of the problems users were facing, and that HBO Max subscribers would continue to be migrated over to the new service in the coming days.

If you are still experiencing an issue with channel authentication or crashing on the Max channel, we would recommend trying again at a later time as well as taking the following troubleshooting steps:. Didn't solve my problem. If you're using a cellular data connection, try connecting to a wireless network and then try using Max again. Choose who's watching and you're ready to stream. MAX login password length. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Then open Max, sign in, and try using the app again. For the best streaming experience at max. From the Media home menu on your PlayStation 5, highlight Max and then press the Options button on your controller. We would be more than happy to help you get back on the Max channel. This email should arrive within a few minutes. Re: Cannot log into Max using Mobile app. HBO Max channel authentication issues since channel update.