Call center services international tijuana

We are committed to creating good jobs for the community and building a great place to work through quality, growth collaboration and responsibility. CCSI has over 11 years of experience partnering with U.

Our core business is to offer the best contact center solutions to help you establish a high-performance and cost-effective Nearshore Center in Mexico. Mexico has the largest bilingual workforce pool in Latin America with Bicultural workforce that is accustomed to American culture. Mexico is the largest business partner of the U. Our purpose is to provide our clients with a lower-cost nearshore solution that delivers a talented workforce with top-quality service and outstanding customer satisfaction. You guys have done a tremendous job! We're also getting great customer feedback.

Call center services international tijuana

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Meet our talented bilingual call center agents.

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How we work is as important as where we work. Our world-class call center facilities are strategically located in Tijuana, Baja California , and also in Mexico City. Our facilities currently have over FTEs and a capacity to expand to 2, more seats. Located in the center of Mexico City Financial District, with 21 floors featuring a panoramic view of the city. This building is located in Reforma, one of the most important avenues in Mexico City, near the Financial District and Downtown. A city with growing economic strength, a young workforce with a low turnover rate, and excellent connectivity. Located in the Financial District, featuring sqft space and a panoramic view of the Guadalajara Country Club.

Call center services international tijuana

Baja Call Center is a professional organization with over employees in the US and Mexico providing services to over 25 US-based organizations. Our clients range from small online retailers to publicly traded corporations with complex needs. As a nearshore call center in Tijuana, Mexico, we offer a unique blend of US management techniques combined with affordable, professional, and reliable call center services in Mexico. Our goal is to become an extension of your company, so your customers have a seamless interaction whether they are speaking with our agents or yours. As a nearshore call center, we partner with companies that are looking to outsource call center services and customer support to a reliable and trustworthy partner. Our team of experts will help you analyze your current business needs and develop the right customer service solutions for your clients, all while keeping your costs low with our outsourcing nearshore services. At Baja Call Center, we uphold a set of core values that guide our actions and decisions every day. We are accountable to our employees and clients, we have integrity and can be trusted, we are compassionate and care about our people and our community, and we will treat everyone with respect.

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If you're thinking about outsourcing your customer service center, there are several factors to consider before making a decision. When it comes to Nearshore Outsourcing, there are often many speculations and rumors floating around; some might be real, and some might be just misconceptions. What are you waiting for and apply now! It is hard to imagine that someone would not love the holiday season, but for many companies and call centers, it is a hectic season. December 04, We are committed to creating good jobs for the community and building a great place to work through quality, growth collaboration and responsibility. Our Locations Visit our Centers. You guys do a great job, and we really appreciate all the great effort you've done to help our customers. Customer Service. January 08, Let's Get Started Now!

With solid trade, finance, and business policies in place, Mexico's progress is steady. A wide range of U. Mexico is one of the top call center countries having the largest English-speaking recruitment pool in Latin America, and has State-Of-The-Art infrastructure with fast communication channels that can be easily connected to U.

December 12, With 2 days off! What is Customer Service? But, we want to talk about something scarier: horrifying phrases that you might have heard on the call center floor and that Know Our Facilities. Are you already a member of the family? Thank you, everybody, for all the work you put into getting all of this together… Here and there we had some questions and concerns, but everybody came through and answered all in the way it needed to be answered" - Brian Renfro, Westlake Financial Services. Customer Service. September 11, Cultural Alignment Bicultural workforce that is accustomed to American culture. Key Mexico contact center advantages.