Book genius bar

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions, book genius bar. So the book genius bar time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support. Bring your device to one near you. Visit us online or give us a call to begin the process of sending your device to an Apple Repair Centre. Most Apple products are eligible to send in for repair. Get help with Apple services or software. Chat Get real-time assistance from an Apple expert on your computer or mobile device. Call You can call us immediately or at your convenience, or you can schedule a time for us to call you.

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Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you.

Book genius bar

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead.

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Fancy yourself a bit of an Apple Genius? You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. Choose a Genius Bar Appointment. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Understand audiences through statistics or combinations of data from different sources. To cancel your appointment, access that email and select the Manage my Reservation link. Dale Fox is a freelance journalist based in the UK. Call You can call us immediately or at your convenience, or you can schedule a time for us to call you. Also, shut it down for at least 30 seconds and restart it to get its processor back and working properly. Follow Apple Support on Twitter. Read How to get a job working as an Apple Store Genius. Apple Stores don't just offer technical support and service via their Genius Bars — you can also take classes. Making an Apple Genius Bar Appointment.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.

Make your selection, and then tap Continue. More about iphones. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. The Genius Bar is for tech support only. When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. Use profiles to select personalised content. If Epperson had just one tip, this would be it. Email Twitter icon A stylized bird with an open mouth, tweeting. Describe Your Problem. Dale Fox is a freelance journalist based in the UK. Use limited data to select content. The details of the appointment are listed there. It symobilizes a website link url. If you need to modify or cancel the reservation, you can click Reschedule or Cancel on this page. It might even be possible to resolve some problems online, but if it looks like you need one-on-one customer service, you'll be scheduled for a Genius Bar appointment.