Arris device connected to my wifi

In this era of advancing technology, more and more people are concerned about their privacy, and t hose worries grow even stronger if they notice odd activity on their networksuch as when there is a mysterious Arris device on a network. Is this, however, arris device connected to my wifi, a cause for concernand is there anything you can do to remedy the situation? We will go over all of the information you require to understand this event better and determine whether it needs fixing or is merely a notification.

Arris Group is a telecommunications equipment company renowned for its home connectivity solutions, including high-speed cable modems , Wi-Fi routers , Xfinity products, and mesh networking systems. Arris devices provide superior connectivity, allowing you to maximize your internet connection. You can stream videos, listen to music, watch TV shows, play online games , shop, work, and hold virtual meetings at fast gigabit speeds. While Arris devices are secure and reliable, they are not immune to shortcomings. Whether you are using Arris Group equipment or other third-party routers, it is not uncommon to notice unknown devices on your network. These suspicious devices can cause a security concern as they might indicate someone has compromised your home network.

Arris device connected to my wifi

Sunday, June 25th, AM. I received a notification on the Xfinity app that a new "Arris device" connected to my network. It seems to have been a neighbor's router as my apartment building uses Comcast for internet and Arris makes Xfinity's modems. My xFi's network is password-protected. I generally use a separate Netgear Nighthawk with its own network name and credentials to broadcast that WiFi around my place, but the Netgear's network wasn't compromised -- this other "Arris device" apparently automatically connected to my xFi Gateway. All of my own devices are accounted for; this is not a device of mine. I promptly paused the device's connection, forgot the device, and updated the password for my xFi Gateway. In my haste, I did not log the device information before forgetting the device. My question is: how did this unknown device connect to my network? My neighbor did not guess my password. Is this a situation where the credentials were verified by the ISP, somehow bypassing the normal network password? Could some other Arris devices e. I will note that this is seemingly not a new problem, but there are no satisfying answers from Xfinity employees. If your advice is some generic repetition of the "answers" that exist on the forum, please save us both the time and find someone who knows what they're talking about so that we can hear a satisfactory answer.

Even if certain programs require that your firewalls are turned off, doing so is never a smart idea. Networking and WiFi. This will help keep your network secure from other devices and alert you of unknown devices trying to connect or access your network.

Arris is a company that manufactures routers and are one of the most common high-speed routers available on the market. If you are unsure if the device is yours, there are a few simple ways to determine this and block the device if necessary. Since these routers are widely available and reliable, it is pretty common for households to have them on their networks. All routers will specifically use certain gateway protocols for an added layer of security and better connectivity. The default address for Arris is usually

Thursday, June 2nd, AM. I got an email saying "A device connected to your home network for the first time" and I don't recognize the device. I've included some relevant text from the email below. I've also included a screenshot of the device details from the app. It's an Arris device.

Arris device connected to my wifi

Tuesday, November 2nd, AM. We do live in an apartment, but our network is password protected, and no one else has the information. I didn't see any option except to pause their connection. Any ideas on how they connected, or how to disconnect them? Thanks for taking the time to reach out to to us regarding your wifi and the Arris device. I know how frustrating and scary it can be to have a device that you do not recognize connected to your network.

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Account - Mobile. These gadgets provide high-speed broadband access by converting digital data from PCs into the analog signal required for cable television lines. If there is any difference between the two, you should be concerned. Installing VPN software can help boost your security and protect your devices from unknown devices on your network. Hey, to revisit this, I can see Debian in the Virgin Connect app and have the ability to pause it, is that switching off the hotspot from my hub I wonder? Your service provider might not specifically identify the router brand during installation. On the other hand, if ARRIS devices are found, a further in-depth investigation is needed to determine their connection to your network. From here, you can remove clients from the list of connected devices. Could it be the Virgin TV box? Community FAQ Sign in. Answer: Your Arris router has a reset button on the back panel. Default login credentials case sensitive are The "Xfinity Support" graphic replaces the "To:" line. Shows as an "unknown" connection. Wondering how a new device connected to my network.

When I talked to a friend working in the cybersecurity industry, I asked him how often I should audit my home network and if doing it cannot get my data stolen. During one of my regular audits, I managed to find a device with a strange name connected to my network. I went online immediately to find out more and get the help of a few people in some of the user forums that I frequent.

We ask that you post publicly so people with similar questions may benefit from the conversation. As such, removing or blocking unknown devices can help save bandwidth, restore connection speeds, and prevent them from reconnecting in the future. If the MAC address of the unrecognized device matches that of your router, it is your router showing up as Arris Group on your network. Your smartphone or laptop might also show Arris group when searching for nearby Wi-Fi networks. Too many devices connected to your router can congest your network and cause internet connectivity issues. All of my own devices are accounted for; this is not a device of mine. Network Gateways: ARRIS network gateways offer both internet connectivity and local network management by combining the features of routers and cable modems. Was your question answered? These gadgets provide high-speed broadband access by converting digital data from PCs into the analog signal required for cable television lines. I want to liberate you from the fear that most users feel when they have to deal with modem and router settings. Arris devices provide superior connectivity, allowing you to maximize your internet connection. You can simply control and ban devices on your network if you follow these steps: Open a web browser of your choice and log in Go to routerlogin. However, if you are unsure of the group and suspect that the problem may not be with your devices, you may take a few steps to determine the source of the problem and resolve it.