Apple genius bar appointment

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

Apple genius bar appointment

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Call You can call us immediately or at your convenience, or you can schedule a time for us to call you. The closest Apple store to me would be Jacksonville, which I have to drive through anyway in a couple of weeks.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day. Before you make an Apple Genius Bar appointment, there are a couple of simple fixes that you can try depending on the problem that you are experiencing.

Apple genius bar appointment

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right there on your computer or mobile device.

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Found in Apple retail stores, it also offers classes and workshops. My post was a suggestion on how to do that. Always saying ots full and. Feb 26, PM in response to IdrisSeabright thanks! This is especially important if swapping your device with a replacement is necessary. Click to expand This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. I took a bit of a break from the forums over the weekend. Mac Pro, iOS How to make a Genius Bar appointment. Next, click on the product you want to get help with at the Genius Bar. Reviewed by Ryan Perian. It also provides option to chat or call a support person.

Apple-certified repairs are performed by trusted experts who use genuine Apple parts.

By Sam Costello. Making an Apple Genius Bar Appointment. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. Click to expand Make your selection, and then tap Continue. Reviewed by Ryan Perian. Top Bottom. Call You can call us immediately or at your convenience, or you can schedule a time for us to call you. Or can you just walk in typically? If it's something a Genius Bar can help you with, you'll have the option to choose the Apple Store closest to you or one with the most convenient appointment availability. You'll need to sign in with your Apple ID, so make sure you know your sign in credentials before going ahead.