Account.live.com

Home Home. You account.live.com the following error message when you're trying to sign in to Xbox:.

Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Set screen time, update content restrictions, and stay on top of incoming friend requests. Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. Start earning today.

Account.live.com

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on. You'll need a working email account that you can access. We'll use this account to send you information about your request. You can use any active email account, even one belonging to a friend or relative.

If contact us isn't working the way you expect, account.live.com, try the disability answer desk option on this page. Collect as much information as you can about any Microsoft account.live.com you may have used with this account.

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These instructions are for personal Microsoft accounts. If you sign in with a work or school account, go to your Account portal. Sign in. Tip: If you don't have a Microsoft account, you can select " No account? Create one! Enter your email, phone number, or Skype sign-in that you use for other services Outlook, Excel, etc. Tip: You can use any of the email address aliases you may have on your account - they all have the same password. Tip: Select the Keep me signed in box if you want to go straight into your account next time not recommended for shared computers. If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution.

Account.live.com

Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you need help with your work, school or Entra password, go to Microsoft Online password reset. If you know your password, but want to change or reset it, sign in to Change password. If you get a message from Microsoft that says your account has been blocked or locked , use the Sign-in Helper tool below. If you have forgotten your email, username, or you get a message from Microsoft that says that "account doesn't exist", use the Sign-in Helper tool below. If you have issues with getting verification codes, read our troubleshooting steps. If you have any other Microsoft account sign in issues, use our Sign In Helper tool below.

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Yes No. If you see any services with alerts, expand the service, scroll down to Notifications , and sign in to receive a message when the service is up and running again. Set screen time, update content restrictions, and stay on top of incoming friend requests. Think about passwords that you use on other accounts that you may have used here. Xbox app for mobile Easily share game clips and screenshots, chat, and get notifications from your phone or tablet. You see the following error message when you're trying to sign in to Xbox:. Important Update the incorrect security info—do not delete it. Microsoft subscription benefits. Solution 2: Verify your Microsoft account security information. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office. You'll be asked for the SkypeID or names of contacts on their account. Add security info to your Microsoft account. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. For more information about recovering accounts you use with an Xbox console, see Reset or recover your lost Microsoft account password. You'll be unable to make security changes to your account, change your password, or manage parental controls online.

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. Sign in. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages.

If you recently bought a new one, try to get the hardware ID from your old console. Related topics. Send feedback to Microsoft so we can help. Chat online or request a call if available. Solution 1: Check the Xbox status. Didn't match my screen. Security settings. You'll be asked for the SkypeID or names of contacts on their account. Disability answer desk Accessible help and resources to get your Xbox questions answered. You have multiple accounts. Engage with friends and the Xbox community See what your friends are playing, share game clips, and chat. Answer as many questions as you can as thoroughly as possible. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. You can use any active email account, even one belonging to a friend or relative.