0300 200 3810

Find out more. This guide provides a list of regularly used HMRC contact information.

If you are struggling to pay your tax bill s , HMRC has dedicated phone lines to agree payment plans for taxes. Every situation is different, and what HMRC agrees for you will depend on your current situation and your history with them. There are no rules to go by. The 'time to pay' arrangement isn't a contract - it's designed to be flexible and amended over time. Top Tip - If you can see the shortfall before the due date - try to make some payments beforehand to show willingness. They love this. When dealing with HMRC, we find, usually, the nicer we are to them, the more willing they are to help.

0300 200 3810

UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You have accepted additional cookies. You can change your cookie settings at any time. You have rejected additional cookies. Check recent contacts from HMRC to help you decide if a suspicious email, phone call, text or letter could be a scam. Sometimes HMRC uses more than one way to get in touch. For example, we may contact you by letter first before following up with an email, call or text message. This is because:. All the HMRC contacts listed on this page can use more than one communication method. They are in alphabetical order. Report suspicious phone calls, emails or texts to HMRC. From 27 February up to and including 3 May , you may receive an email, phone call or letter from Ipsos.

The interview can last up to 60 minutes. Information on Corporation Tax research has been added.

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We have become aware of an aggressive HMRC letter scam, whereby the scammers are demanding payment of a past tax liability or penalty, and asking people to call to help discuss payment. Although it looks like an official and authentic HMRC letter, it is definitely a scam for the following reasons:. If you receive any demand or other communication from HMRC that you are unsure about, please call us immediately and we will check it out for you. We are a firm of Chartered Accountants with a difference. We like to establish client relationships that allow us to understand both your business and personal goals.

0300 200 3810

Report a phone call from and help to identify who and why is calling from this number. Their call back number is I have asked them to address the way they make contact and let them know that they are listed on several scam number sites Here's hoping it is dealt with! This is genuine. Just called and resolved an outstanding issue which turned out to be an allocation issue. This is a genuine number. When they called me however they started to ask me security questions which I felt uncomfortable answering as I wasn't certain it was them. Not the best idea to call someone and then ask them to provide confidential info over the phone. I called them back and it was a genuine call but HMRC need to look at how they call out particularly in light of how many scams there are out there.

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Information about HMRC stakeholder engagement research has been added. Added section on 'Overseas businesses that sell goods on online marketplaces to UK consumers'. Maybe Yes this page is useful No this page is not useful. We have also added information on employer National Insurance contributions relief for veterans. What savings or investments do you have? This includes telephone numbers, online contact options and postal addresses, together with a number of tips. Information on navigating between business taxes and personal taxes online research has been added. Information about the Large Business Customer Survey has been removed as the contact dates for this ended on 6 January Ipsos will contact you to ask if you want to take part in the research. Back to top. Research on employer benefits in kind has been extended from 30 November to 9 December To enable post to be dealt with as speedily as possible, the following is recommended: No paperclips, but staples and tags are OK, if just one is placed at the top left-hand corner. Information about the EU Settlement Scheme has been added. You may be contacted through email or phone call and asked to take part in a focus group in person in either Manchester or Stratford.

If you are struggling to pay your tax bill s , HMRC has dedicated phone lines to agree payment plans for taxes. Every situation is different, and what HMRC agrees for you will depend on your current situation and your history with them.

To help us improve GOV. A verifiable telephone number from which HMRC is phoning. You have rejected additional cookies. Ideally, HMRC would like some of the debt to be paid within the deadline, as this increases their debt recovery chances and shows goodwill. From 22 January up to and including 1 May , Verian may contact you by email, letter or phone. A director or owner of the business has to call to discuss payment with HMRC. You can request further information about the research by using the contact details on the initial email. We have also updated the section Income Tax Self Assessment research on future timely payments. HMRC is working with the independent research agency Verian and their partner Roots Research, to carry out research to help us understand how Self Assessment customers engage with our:. Updated to show HMRC is using a new number to send text messages to customers. The customs intermediaries monitoring survey research will continue until 23 January The email and letter both have contact details. Information about HMRC potentially contacting you about changes to your tax code has been added.